Important: Product specifications, prices, availability, and policies may change without prior notice. For policy questions, contact us at support@vorionscientific.com.
We accept payments in INR through supported payment methods on our checkout page. Transactions are processed through secure payment gateways.
We make reasonable efforts to keep product availability updated on our website; however, availability cannot be guaranteed due to frequent stock changes. Once an order is placed, we will confirm availability and order status.
For high-value or sensitive orders, we reserve the right to contact you for additional verification before authorization. An order is considered confirmed only after successful authorization.
Our office hours are 11:00 AM to 4:30 PM (IST), Monday to Saturday, subject to change.
All prices listed on the website are in INR and include GST where applicable. Applicable tax details are displayed during checkout. For customers outside India, GST is automatically deducted in accordance with Indian tax regulations.
We provide free shipping on selected major items across India. When a zero shipping charge is shown at checkout, it is treated as free shipping. In such cases, courier selection remains at the discretion of the company.
Orders are generally dispatched once complete. Orders placed before 3:00 PM IST are usually dispatched the same day or the next working day. Typical delivery timelines within India range from 3 to 8 working days. Customers who require faster delivery may select express shipping options where available.
Key points regarding domestic delivery include:
International orders are shipped using recognized courier partners. Delivery timelines typically range between one to two weeks, though delays may occur due to customs clearance or local holidays.
Important points for international shipping:
Returns or cancellations may be accepted depending on product type, condition, and request timing. Some items (such as special-order products) may not be eligible for return or cancellation once processed.
For return/cancellation help, write to support@vorionscientific.com or use our Contact page.
We use customer information to process orders, provide support, and improve service quality. Please refer to our Privacy Policy for details on how we collect, use, and protect information.
We strive to keep product descriptions, images, specifications, pricing, and availability accurate. However, errors may occur. We reserve the right to correct errors and update information at any time, including after an order is submitted. If a significant issue affects your order, we will contact you.
Our website may display embedded content from our official Facebook and Instagram pages to show updates and posts. We do not provide Meta login on our website and we do not request your social media credentials. Meta platforms may collect data (including cookies/usage data) when you view embedded content, according to their policies.
If you have questions about these Terms & Conditions, contact us at support@vorionscientific.com.
